Thursday, May 18, 2006

A penny saved…

Sometimes companies can get themselves into a lot of trouble for doing stupid stuff like this. It’s an example of when businesses are run according to mindless process instead of being run by real people.

Consumers Energy turned off the power to a Flint woman after she paid all but one penny of her bill, which was $1,662.08. The company told Jacqueline Williams the power would not be turned on until it received the penny.

The woman went into the Consumers' Energy office and paid the penny and got a receipt. After seven hours without electricity, her power was restored.

link to news story

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